Blog posts

You know the importance of keeping your clients happy but, let’s face it, keeping up with questions, requests and inquiries – as well as keeping track of all that information – is a daily and costly challenge. 

And then there's the issue of security; after all, many of those documents and interactions between you and your clients contain sensitive financial and business information and neither party could afford to have that information go astray.  

Knowledge management is an increasingly key focus in business, which makes sense given how knowledge management correlates to productivity and efficiency. Smart businesses are bracing themselves, and much of their preparation hinges on more effective knowledge management tools.

In late 2020, Microsoft released SharePoint Syntex. A Microsoft 365 content service, SharePoint Syntex adds Artificial Intelligence content service capabilities to SharePoint document libraries, creating content understanding models that automatically classify the many and various documents in those libraries. Essentially SharePoint Syntex enables businesses to efficiently use the information stored in its documents.

Right now, anything that optimizes your organization’s ability to make the most of its hard-earned collective intelligence and to improve productivity, is going to be attracting greater attention.

(Ha. Who would have thought that SharePoint document libraries would become a sexy tech topic – again?)

In this blog:

Casual interactions are a natural way for humans to connect, especially in an office environment. Whether it’s grabbing a coffee in the kitchen first thing, or throwing around concepts over the office water cooler, some of the most creative, profitable business ideas have come from these interactions.

Is employee knowledge sharing and management software to be a priority? Some companies might be inclined to put knowledge management software in the “nice to have” basket, but think about the impact of employee knowledge sharing or lack of it, especially in connection with high staff turnover. 

What are best practices when it comes to SharePoint document libraries? And why is it so important to get it right? 

Viva Goals is the new addition to the Viva Suite for business goal setting and management. The point of Microsoft Viva Goals, Microsoft says, is to provide “the missing link between employee experience and business outcomes” through clear, consistent business goal setting. 

Last update: 1st November 2022

In this blog: 

In early 2021 Microsoft launched Microsoft Viva as an employee experience platform designed specifically to help businesses manage the changes brought about by hybrid working.  

For many people, Microsoft Viva’s appearance in our daily working lives has become quite familiar, but there are still the finer points of the full Microsoft Viva offering that could do with a closer look. In this blog, I’m focusing on Viva Topics and I chatted to ClearPeople Director & Co-Founder Gabriel Karawani to provide an overview – and a review – of Viva Topics. 

In this blog:

• How Microsoft Viva Topics is related to Microsoft Viva
• Microsoft Viva Topics explained
• How does Microsoft Viva Topics compare to other knowledge tools?
• Viva Topics reviewed
• How do Atlas and Microsoft Viva Topics work together?
• Microsoft Viva Topics pros and cons
• Summary: what Microsoft Viva Topics does
• How can I set up or trial Microsoft Viva Topics?
• Microsoft Viva Topics: the roadmap
  
• Microsoft Viva Topics pricing

Consumers, industry associations and governments are increasing their calls to businesses to account for and reduce their environmental impact, and to contribute to sustainability efforts. The need for change is real and immediate, but you may well be wondering how you and your organisation can make a practical difference when it comes to challenges as vast as climate change and addressing inequity of all types. But as with every need, solutions emerge, and here’s how technology can help.