Blog posts

A lesson learned is a record of what was done, why it was done that way, and what went wrong. It is a summary of the project's successes and failures, and it helps future projects to avoid repeating mistakes.

You may be one of the many pondering over this question: How do I provide access to ChatGPT (or other LLM type of AI) while protecting your IP (intellectual property) and governing the results.

And it is clear, you are not alone, as we are seeing an big increase in enquiries from Atlas customers -and prospective customers - looking to understand how to deliver safe and useful approaches for their users to engage with AI, and therefore would like to understand more about Atlas Prometheus.

Microsoft today (July 18 2023) announced Bing Chat Enterprise, an AI-powered chat solution for businesses. Bing Chat Enterprise is rolling out in preview today and is included at no additional cost in Microsoft 365 E3, E5, Business Standard and Business Premium. Microsoft announced that in the future, it will be available as a stand-alone offering for $5 per user, per month.

Strategies for gathering and harnessing knowledge have existed in law firms for decades. And one of the key reasons is that the ability to access, share and leverage knowledge effectively can make a significant difference in client service, efficiency and the firm’s overall success.

Recently, we had the need to deny External (also referred to as Guest) users to consume some endpoints of our Atlas API. You should be aware that if your Tenant has enabled external users, an external user can get a valid token and call your AAD secured API. This might or might not be what you want.

Staying ahead of the curve is crucial for business success. Microsoft 365 Copilot, the latest innovation from Microsoft, is set to revolutionize the way organizations operate. This blog will guide you through the essentials of Microsoft 365 Copilot readiness, ensuring your business is well-prepared.

Generative AI is one of the most disruptive technology trends in decades and knowledge management is once again at the forefront. Gartner research shows that 79% of leaders believe knowledge management and insight are extremely or very important to achieving their organization’s goals for 2023¹.

Much is spoken about return on investment when considering how to improve and evolve your digital knowledge management solutions. How about looking at this purely in terms of increased revenue?

The challenge for many organizations is to grow while maintaining profit margins, particularly during changeable economic times. Making access to and the sharing and contribution of digital knowledge content and knowledge effortless will directly contribute to the increase of revenue. This blog will set out examples of how this can be achieved.

If you're thinking about replacing your intranet, choosing the best intranet software can seem complicated. Here's some guidance through the process:

In this blog:

In today's fast-paced and interconnected world, knowledge is a valuable asset that drives innovation, decision-making, and organizational success. Traditionally, knowledge has been captured through formal documentation and structured systems. However, there is a growing recognition of the importance of conversational knowledge.

Many organizations struggle to measure the return on investment (ROI) of their KM initiatives. This comprehensive blog explores the concept of knowledge management ROI, its benefits, key metrics, and best practices for maximizing and measuring the value of your KM efforts.