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Atlas Service Model

Connecting People to Knowledge

Atlas is an award-winning digital workspace solution for Office 365. Knowledge, communication, collaboration and connectivity are beautifully brought together to engage and empower your team, wherever they may be.

Evergreen Roadmap

We not only ensure we are on track with Microsoft, but provide regular improvements and new features.

Customer Success

Our Success team is here to support you. You will always be accompanied by your Customer Success Manager.

Support

Product support is included in your subscription. Our friendly team is on hand to answer your questions.

Bryan-Ackermann

"ClearPeople has a unique way of combining deep technical expertise with user experience skills. This balance of design thinking with some really smart technical solutions makes them great problem solvers. They were able to take something very complex and deliver a great UX that allows our employees to access information from all sorts of places and in a digestible and simple format."

Bryan Ackermann, CIO, Korn Ferry

FAQs

How do I purchase Atlas?

Atlas can be purchased directly from ClearPeople. Please fill out the demo form and we will be in touch with you. We will demonstrate the Atlas product suite by aligning the feature sets of Atlas with your business objectives. We will also outline the implementation and ongoing support steps necessary to ensure success.

Book a demo

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How long does it take to implement Atlas?

Atlas is implemented at the outset of the project within days of the project start date. The pre-go live activities will cover testing use cases, determining the information architecture all the while focusing on content and people. This will be followed by Atlas continuous adoption and success services.

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How do we ensure customer success?

When purchasing Atlas, you will not only be getting a market leading digital workspace, but also a continuous adoption and success services plan, delivered through your designated Customer Success Manager. They will be present throughout the pre-go live activities and ongoing support and maintenance ensuring the maximum potential of Atlas is realised for your organisation. Read more about Atlas Customer Success below.

Atlas Customer Success

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Is Atlas available on mobile?

Atlas can be accessed through the major mobile operators, all pages are responsive and follow modern design patterns. Atlas pages are designed to give the best mobile experience for many screen sizes and resolutions.

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Is Atlas available in my language?

Atlas is available in foreign languages; English, Spanish and French languages are supported currently. Should you require other languages to be available these can be requested when you initially speak to the Atlas team.

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Add-on services

Teams Consultancy

ClearPeople can extend your team with expert advice, apps and tools for Microsoft Teams. Atlas is strongly tied to Office 365 and in particular to Teams, where we have worked with Microsoft’s R&D team from the early versions of Teams.

Learn more >

Teams Adoption

We offer end-to-end Microsoft Teams adoption strategy and services that covers Microsoft Teams adoption implementation, education, consulting, guides and tools for adoption. We offer different Teams Adoption Packages.

Learn more >