atlas by clearpeople

Service Overview

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Here to support you every step of the way

At ClearPeople, we are committed to providing the best customer support and success possible. Our Success team works hard to ensure that every client has an excellent experience with us.

Your dedicated success team will guide you every step of the way and help you get the most out of Atlas from day one. Whether that is agreeing on your information architecture plan to implementation to launch and well beyond that.

Your Atlas subscription includes a comprehensive service

Evergreen Roadmap

Your Atlas subscription includes regular improvements and new features. 

Implementation 

You will benefit from our robust implementation methodology and a team who is praised for the professionalism and proactive approach. 

Training

We have developed a structured and modular training program. Our digital training platform is always available to your team, which is especially helpful for new hires.

Dedicated Success Team

Our Success team is here to ensure that Atlas remains an invaluable platform for your entire organization.

Support

Product support is included in your subscription. Our friendly team is on hand to answer your questions.

Highly-praised by our customers

  • "Fantastic. 10/10"
  • "Customer success manager supported from day 1 until after go-live. All-in-all a brilliant team. A+ to the delivery team."
  • "They truly understand customer experience and deliver fantastic support."

Your success is our success

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We guide you through all aspects of a successful Atlas journey.

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Our experts implement Atlas with engagement and adoption in mind.

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Post launch, we work with real users to ensure continuous value.

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With limitless access to our comprehensive knowledge base and your personalized learning and development center you should always know how to drive success

You help set our direction

As an Atlas subscriber, you have the opportunity to vote for what our product team should deliver next.

Contribute your own ideas or vote for ideas raised by other users in UserVoice.  Become part of a buzzing community of shared ideas.

Choose who in your organization has a vote.  Make it as broad or as narrow as you wish.  Want your team to see how the broader community is driving business value to spark ideas or want to limit access to your key stakeholders?  The choice is yours.

Every release will incorporate feature requests that have received the most votes.  We'll keep you abreast of the evolving roadmap through regular Town Halls. Watch live or catch up later via a recording.

As Atlas matures it becomes an ever tighter fit for your business needs at no additional cost.

You benefit from a product that remains relevant without the costs and challenges of a bespoke development.