Customer Success / Service Desk Agent
ClearPeople is seeking a Customer Success / Service Desk Agent to join our team in London or Alicante.
Working at ClearPeople means embracing challenges and driving change. We've created a progressive culture built from our core values, ensuring our employees feel inspired and encouraged.
We believe in the power of flexible and remote working and strive to cultivate an inclusive, diverse and equitable workplace for all.
A career at ClearPeople is more than just a job. It's a place where valuable connections are made and the drive to grow and develop new skills are heavily supported.
It's also an opportunity to work at the forefront of technology, where the possibilities for innovation are endless.
"My role is awesome as it allows me to interact with the whole ClearPeople team!"
"Working at ClearPeople is like a video-game where you can progress through it and see the result of your choices immediately. And the fact of discovering those choices is very creative and makes you learn interesting new things."
"I have the best of the two worlds: I can work with the teams and learn more technical stuff, and also I test from the user’s perspective."
"It honestly never gets boring - we have worked on lots of exciting projects and the people have always been fun to work with."
"I like the variety – each customer’s journey and vision is different. I love being on the front lines working with them to achieve the dream."
"It allows me to remain creative and learn new things"
"The people I get to speak to everyday – clients and colleagues, the friendships/relationships I have made are invaluable!"
Maintaining a healthy work-life balance is important to us. We are a fully virtual company which includes flexible times and part-time working.
We offer a competitive compensation and benefits package, including a Share Options Scheme.
We are committed to continuous learning and knowledge sharing, so we participate in hackathons as well as company-wide knowledge and strategy sessions.
We are dedicated to providing our staff with the resources needed to ensure they can excel in their roles and stay on top of developing trends and technologies.
We believe health and wellness should be a priority and everyone should have access to the support they may need.
We’re strong advocates of diversity and equal opportunities. Headed up by a female MD, we’re all about empowering our female and male employees alike, continuously promoting development and innovation.
At ClearPeople, we strive to build long-term relationships with our clients and we do this through a shared philosophy throughout our team. ClearPeople is built on six distinct values that completely embody our culture.
ClearPeople is proud to be recognised by Microsoft as a leading Gold Competency partner as well as member of the preferred Content Services Partner Program Charter Member (related to Project Cortex). We have won numerous awards.