Blog posts

Knowledge management goes beyond simply storing information. It involves capturing, distributing, and effectively using knowledge. And now Artificial Intelligence (AI) knowledge tools are pivotal for knowledge productivity, offering quick access to information, reducing duplication of efforts, and fostering innovation.

Today, we unveil Atlas version 5, the world’s first intelligent knowledge platform for Microsoft 365.

Pioneering a new era of Generative AI for enterprises, this groundbreaking version harnesses the collective knowledge stored in Microsoft 365 and other enterprise data sources, leveraging innovative technologies such as GPT LLMs, Microsoft Azure OpenAI, and Microsoft 365 Copilot.

With the advent of Atlas 5, organizations can for the first time, deliver Generative AI experiences to employees using the most authoritative content from Microsoft 365 repositories and other enterprise data sources.  These contextual Generative AI experiences are available wherever employees spend their worktime; in popular Microsoft applications like SharePoint or Teams, in Microsoft 365 Copilot, or from the Atlas AI interface. Atlas 5 also delivers the robust governance and usage analytics needed to confidently deploy enterprise Generative AI confidently and compliantly.

The intersection of knowledge management, AI-powered search, and AI represents a new frontier in managing organizational knowledge. 

Innovative law firms know that improving efficiency and better collaboration gives them a competitive edge. They are on the lookout for technology that enhance their operations and provide high quality client experiences.

With examples from some of our legal customers, this blog explores how law firms use technology like Atlas to streamline their processes and enhance user and client experiences – and how this impacts productivity. 

A lesson learned is a record of what was done, why it was done that way, and what went wrong. It is a summary of the project's successes and failures, and it helps future projects to avoid repeating mistakes.

Strategies for gathering and harnessing knowledge have existed in law firms for decades. And one of the key reasons is that the ability to access, share and leverage knowledge effectively can make a significant difference in client service, efficiency and the firm’s overall success.

Generative AI is one of the most disruptive technology trends in decades and knowledge management is once again at the forefront. Gartner research shows that 79% of leaders believe knowledge management and insight are extremely or very important to achieving their organization’s goals for 2023¹.

Much is spoken about return on investment when considering how to improve and evolve your digital knowledge management solutions. How about looking at this purely in terms of increased revenue?

The challenge for many organizations is to grow while maintaining profit margins, particularly during changeable economic times. Making access to and the sharing and contribution of digital knowledge content and knowledge effortless will directly contribute to the increase of revenue. This blog will set out examples of how this can be achieved.

If you're thinking about replacing your intranet, choosing the best intranet software can seem complicated. Here's some guidance through the process:

In this blog:

Many organizations struggle to measure the return on investment (ROI) of their KM initiatives. This comprehensive blog explores the concept of knowledge management ROI, its benefits, key metrics, and best practices for maximizing and measuring the value of your KM efforts.

Jive was a leading social platform for many years, but the combination of changing market dynamics and its own strategic direction due to change in ownership, has contributed to a decreased market presence for Jive in recent years.