My job is to shape the vision, strategy, culture and performance of ClearPeople. Other than being passionate about making workplaces more inclusive, I enjoy planning our next travel adventure or trying out a new recipe.
We’ve all experienced that moment at work — you’re on track to meet the next deadline but then suddenly, you hit a wall. You need a critical piece of information, but you have no idea where to locate it. It feels like searching for a needle in a haystack. After exhausting your options, you turn to a colleague, only to find they're as clueless as you are. This highlights a fundamental issue many employees face: the difficulty in easily accessing information and identifying experts within their organization.
In this blog, I cover:Studies show that employees spend a significant portion of their time searching for information, leading to frustration and a loss in productivity. Below are will explore the key reasons behind these difficulties:
As mentioned above, finding information can be a daunting task due to the sheer volume and diversity of data generated in today's business environments. Documents, emails, chats, and files accumulate rapidly, often residing in disparate systems that are not always interconnected. This sprawl makes it challenging for employees to locate the specific information they need quickly.
The challenge becomes even more pronounced in environments like Microsoft 365, which, while comprehensive and robust, consists of multiple applications each serving different functions. For instance, essential communications may be spread across Outlook, Teams, and Viva Engage (formerly known as Yammer), while documents could be stored in SharePoint or OneDrive. The decentralized nature of data across these various platforms can lead to information silos where search functions are limited to specific applications rather than the ecosystem as a whole.
Below is a summary of the common issues:
AI, including tools like Microsoft 365 Copilot, promise to streamline data discovery by offering intelligent search capabilities that understand context and user intent. While AI can significantly enhance search functionalities, it is not a panacea.
AI's effectiveness heavily depends on the quality and organization of the underlying data. Poorly managed data systems or inadequately tagged content can lead to suboptimal AI performance. AI tools require well-structured, well-maintained data environments to function effectively, underscoring the need for good data governance practices.
Improving the findability of information in Microsoft 365 can transform how organizations operate, leading to enhanced productivity, more innovative ways of working and ultimately increased revenue sources.
Looking to improve findability in Microsoft 365 and easily?
Atlas is an inteliigent knowledge platform that solves the challenges of information findability in Microsoft 365. Atlas is developed natively within Microsoft 365 and adds an intuitive user interface to Microsoft 365 so that it easier to capture, classify and find content.
1.Capture content
2.Classify content
3. Find content
Expertise finder helps you easily identify which co-workers have the relevant experience and knowledge to help you achieve your goals.
The fundamental practices of effective data management to enhance findability are essential, as well as a strategic approach to data management and governance to ensure that information retrieval is as seamless as possible. By focusing on these areas, organizations can enhance their employees' ability to find the information they need quickly and efficiently, leading to better decision-making and increased productivity.
By addressing the core challenges associated with information sprawl and silos, Atlas not only complements Microsoft 365’s capabilities but also enhances them to create a more connected, searchable, and efficient digital workplace. This combination of Microsoft 365’s extensive tools with Atlas’s targeted enhancements is a powerful solution for any organization looking to improve its information management and retrieval processes.
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A guide to getting ready for Gen AI and Microsoft 365 Copilot.
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My job is to shape the vision, strategy, culture and performance of ClearPeople. Other than being passionate about making workplaces more inclusive, I enjoy planning our next travel adventure or trying out a new recipe.