Firstly, define what “success” means for you. An intranet is about providing value for your employees, whether that is providing a platform for easy collaboration, a place where your employees can quickly find the information they need or a place to create content and share their ideas and knowledge. In our whitepaper “The 5C’s of Successful Intranet” we explain what the fundamental purposes of an intranet are. The 5C’s embody the key pillars and experience of a good intranet, so being:
Communicate; Collaborate; Community; Contribute; and Customise
How do you know if the 5C’s, the fundamental pillars that form the foundations of your intranet, are successfully being applied?