Agile ways of working brought about change to some industries, but the COVID-19 pandemic disrupted and impacted businesses across industries in ways that many had never imagined. It has significantly changed the way we communicate and collaborate and has had a great impact on work culture and cooperation across teams and borders.
The workplace is no longer a physical space employees occupy during regular office hours. We now realize the importance of a connected, instant access digital environment.
The digital workplace enables:
ClearPeople's definition of the digital workplace:
“A collection of digital technologies that optimises the employee experience and provides new and better ways of working.”
Experience is more joined up across the business, leading to increased customer satisfaction and loyalty. In addition, customer knowledge stays within the organisation, even if the employee leaves.
A more productive work environment leads to less time spent answering repetitive questions and duplicating work.
More employees are choosing employers that offer flexible working and provide a more satisfying employee experience. A digital workspace facilitates flexible working and makes employees feel more engaged and satisfied.
Innovation and new ideas. Delivery of insights to propel and inform business decisions. Knowledge creation to fuel competitive advantage.
When an employee leaves, they take with them valuable knowledge about your company, current projects and history. A digital workplace platform helps businesses build, grow and retain their corporate memory.
The digital workplace is proven to reduce real-estate. According to Global Workplace Analytics, employers can save over $11,000
per half-year.
The savings for our clients have been considerable; from consolidating obsolete infrastructure, to reducing IT involvement in supporting legacy applications. Savings start at hundreds of thousands per year.
The digital workplace contributes to a happy workforce. While it’s difficult to fully calculate the cost of turnover, industry experts often quote 25% of the average employee salary as a conservative estimate.
The right tools allow employees to communicate and collaborate more effectively with the right people.
Think about 'macro' and 'micro'. The digital workplace is the macro environment in which all of your digital tools sit. The intranet is a micro environment that sits within the digital workplace.
Read more in our blog on the difference between an intranet and the digital workplace.
It's never been more important to review your digital experience. The current state of creaking intranets and outdated technology has placed a heavy burden on businesses, and holds them back. There's also a global need to provide engaging digital workplace platform that provide an optimal employee experience, which is becoming critical as recruiting and retaining talent in the new world of work becomes more challenging.
Built for Microsoft 365, Atlas enables better ways of working for the modern enterprise. With Atlas, your employees can find the knowledge, information and tools they need - in seconds - allowing them to focus on doing their best work.
Some of the world's most recognised medium and large organisations trust Atlas to solve today's working problems; surfacing content and knowledge, and removing silos that hinder collaboration.