Powering success with Intelligent Knowledge Management
Atlas, an intelligent knowledge platform for Microsoft 365, helps energy and utility companies tackle unique sector challenges such as meeting growing customer expectations and managing dispersed frontline workers. Atlas empowers organizations to:
Distribute crucial information to frontline workers, fast
Deliver personalized customer service
Boost cost savings
Optimize the investment in Microsoft 365
The Intelligent Knowledge Platform for superior customer service
In today's market, retail customers have an abundance of options. To capture more business, energy and utility companies must offer exceptional service. Providing employees with intuitive knowledge tools allows staff to access crucial information... and serve customers, effortlessly.
That's why leading companies use Atlas to empower their teams to deliver excellent service and achieve greater success in the marketplace.
Why energy & utilities sectors use Atlas
Empowers frontline workers
Atlas provides essential information to frontline workers on any device, enabling informed decision-making.
Wins customer attention
Atlas helps capture customer attention by providing easy access to services with the ability to personalize its delivery.
Leverages knowledge
With Atlas, finding vital information is fast and intuitive, so staff can harness collective expertise to streamline business operations.
Atlas makes waves at Northumbrian Water Group
Northumbrian Water Group leverages Microsoft 365 technologies with Atlas to address their requirements for knowledge capture and discovery. Discover more in this case study.
What our clients say
With SharePoint Syntex and Microsoft Viva Topics, we’ve found a way, at scale, to bring together information and people, to identify experts inside our business, and also manage information into more manageable topics.
Craig Stanley Productivity and Collaboration Consultant at NORTHUMBRIAN WATER GROUP
