"With Atlas, we’re thrilled to rapidly embrace the next big innovations, such as generative AI solutions, enabling us to dynamically engage with our content and quickly produce materials like proposals. This will help us accelerate our progress and drive forward momentum."
Chiedu Ozuzo
Senior Director at Abt Global
Accelerated Knowledge Access
A single source of truth improved operational efficiency and a 30% reduction in time spent searching for information enables teams to spend more time delivering client outcomes.
Enhanced Collaboration
Breaking down organizational silos enabled expertise discovery and strengthened teamwork.
Seamless Microsoft 365 integration
means collaboration happens where employees already work, eliminating workflow disruption, and reducing operational overhead by 25%.
Future-Ready Innovation
Built a strong foundation for generative AI solutions to enhance proposal development and content engagement.
Summary
Abt Global, a mission-driven consulting and research firm, needed a knowledge management platform that could meet their evolving organizational needs, integrate seamlessly with Microsoft 365, and position them for future AI advancements. By selecting Atlas, Abt Global accelerated knowledge access, strengthened collaboration, and laid the groundwork for dynamic content engagement powered by AI. Their rapid proof of concept, successful enterprise-wide rollout, and strategic focus on future AI use cases make this a standout case for companies undergoing digital and knowledge transformation.
What the users say about Atlas
The focus on auto classification and auto tagging really resonated with Abt Global because our team members are too busy to tag content consistently.
We are really excited about our next steps and being able to more rapidly tackle use cases as the business evolves... we are able to rapidly respond to the next big thing.
Abt Global faced major challenges as they reorganized to pursue larger, more complex opportunities in rapidly shifting markets. Fragmented knowledge across teams and underutilized expertise made it difficult to respond efficiently to increasing project complexity and client demands. Transitioning to a matrixed organization demanded better collaboration and knowledge-sharing across teams. They needed a knowledge management system that could integrate with Microsoft 365, meet high user expectations for ease of use, and be implemented quickly and cost-effectively; while preparing for an AI-enabled future.
Solution
After a meticulous evaluation, Abt Global selected Atlas for its seamless Microsoft 365 integration, advanced search capabilities, auto classification, and scalability for AI-driven initiatives. A ‘proof of concept’ was delivered within a few months, generating high engagement and leadership support. A phased rollout included mapping Abt's enterprise taxonomy into Atlas. Key capabilities like Atlas Workspaces within Microsoft Teams enabled consultants to continue working in familiar environments while benefiting from enhanced knowledge management capabilities. The rollout also aligned tightly with Abt's KM roadmap, emphasizing integration with proposal workflows, reuse of technical content, and the launch of an expertise finder to unlock hidden know-how.
Results
Implementing Atlas allowed Abt Global to create a single, easily searchable source of truth that reduced inefficiencies and improved collaboration across the organization. Proposal development became faster through better content reuse, with a target to improve operational efficiency by 25% within 18 months, while laying the foundation for future AI-driven content engagement. Early results point to improved operational efficiency and better responsiveness to evolving business needs; Abt Global is on track to achieve their goals of reducing time spent searching for information by 30%.
Futures
Abt Global plans to expand Atlas usage by refining knowledge-sharing networks, implementing AI-driven content curation and proposal generation, and deepening integration with external research databases to enhance insights.
About Abt Global
Abt Global is a mission-driven consulting and research firm committed to enhancing efficiency, boosting performance, and driving the success of policies and programs across the U.S. and globally. With nearly 60 years of experience and operations in over 50 countries, Abt partners with local communities, state agencies, and federal governments to tackle pressing challenges from chronic disease prevention to economic development.
Abt Global's Knowledge Journey with Atlas and Microsoft 365
Have a look into how Abt Global is expanding its capabilities to harness the full potential of its vast and unique collective expertise.
Chiedu Ozuzu, Director of Knowledge Management at Abt Global, joined ClearPeople's Co-Founder Gabriel Karawani at this year's KM World in Washington DC to unveil for the first time the firm's transformative knowledge journey with Atlas.
