Managing knowledge & creating efficiencies for a leading construction firm
"Atlas allows better communication of information. And it is as much about culture as knowledge management, because we’re giving people ownership of their processes and making sure everyone in the business can access information they need.""
Digital Project Manager
Boosted productivity
A knowledge and document management system that improves productivity
200+ hours saved annually
on searching for information
Scalable collaboration hub
A communications and collaboration platform able to grow with the firm
Challenge
After a period of rapid growth, document management and keeping track of policies and procedures had become a challenge. It wasn’t easy to surface information for critical processes, such as tender management.
In addition, internal communications were fragmented across email, Microsoft Teams and an old intranet homepage. People were relying on file shares, email and native SharePoint to manage and share information, making it difficult to govern and track whether information was being efficiently used.
The firm wanted a new way of working that would empower its employees and keep pace with its growth. They wanted to improve the communication of processes and information. This included enabling people to contribute, own and share their knowledge in a structured and easily searchable way.
Solution
The firm was considering developing a custom solution in native SharePoint when their technology partner referred them to Atlas.
Culture was a key consideration, too; the company wanted to break down silos, give people ownership of their processes and ensure everyone can access the information they need – and decided on Atlas to achieve this.
Implementation
Atlas has proved to be a simple, elegant and flexible solution. Even with a small internal team managing it, the rollout was smooth and took just 5 months from a kick-off meeting to having the first team onboarded.
Results
Everyone is now able to find the information they need.
People can now move from simply searching for information to improving information quality and use.
People enjoy customizing their workspaces and owning their content.
Significant improvements in productivity. This is particularly important for the Quality and Compliance Manager who used to spend at least 5 hours per week finding information for others. Atlas has reduced this to about 1 hour per week – saving over 200 hours per year.
Future
The firm is now looking forward to even more significant time savings and productivity increases as Atlas becomes fully embedded in the company culture. Project management, onboarding and induction and capturing lessons learnt are three areas where they see Atlas providing great benefit in the future.
