Engineers could resolve issues more effectively on the first visit, directly improving operational efficiency and customer satisfaction.
Engineering firms operate across products, regions, partners, and environments where access to accurate information is mission critical. Yet most still rely on fragmented repositories, regional sites, or undocumented expertise.
Atlas provides a single, governed knowledge platform built for Microsoft 365, designed specifically to support global engineering and service teams.
Global engineering teams don’t struggle with lack of information.
They struggle with fragmented knowledge, offline constraints, and inconsistent access across regions.
Atlas solves this by providing one global knowledge platform inside Microsoft 365, giving engineers trusted, structured information wherever they work, including offline, while protecting IP and enabling secure partner access.
Engineers could resolve issues more effectively on the first visit, directly improving operational efficiency and customer satisfaction.
Product and regional knowledge is structured, permission-controlled, and searchable across the enterprise, while still allowing regional teams to manage content relevant to their markets.
Atlas enables Glory to centrally govern the creation, approval, release, and access to technical documentation while supporting thousands of engineers and external distributors.
Atlas is purpose-built for complex engineering environments.
Key capabilities include:
Product and regional knowledge workspaces
Secure, role-based access for internal and external users
Offline access for field engineers
Powerful search across all approved content
Integration with Microsoft 365, Teams, and Entra ID
Structured governance without operational friction
Engineers find what they need in seconds. Regional teams maintain control. Central teams protect IP globally.
Atlas allows us better communication of information within our company. And it is as much about culture as knowledge management, because we’re giving people ownership of their processes and making sure everyone in the business can access information they need.
Digital Project Manager at VGC
The result has been really, really good - really amazing, much more than everyone expected.
Shingo Makita
Regional Head and Service Strategy General Manager at GLORY
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