Like many ambulance services across the country, South East Coast Ambulance Service NHS Foundation Trust collected and stored patient data in paper files. In order to become more efficient and secure the Trust underwent a massive transformation by moving from paper based patient data collection to an Electronic Patient Clinical Record (EPCR).
The pilot project saw an initial deployment of 200 personal issue iPads to sites across the Trust to enable clinicians to access documentation electronically, communicate with each other and develop a connected workforce, whilst real-time clinical data access supported the clinical quality agenda.
In order to meet the increasing demands placed on the ambulance service and to provide a future-proof and mobile way of working, ClearPeople worked alongside SECAMB and Microsoft to deploy an Azure infrastructure platforms which together with mobile device management enables staff to receive and engage with patient data whilst working anywhere, including in vehicles on the road.
By hosting patient data in the Cloud, South East Coast Ambulance Service NHS Foundation Trust was able to deploy a future-proof infrastructure quickly at minimum cost. The system enables their staff to access real-time data on their patients which has huge benefits for the patients and the hospitals involved in their care. It means that crews can intuitively record information on the go and help to facilitate difficult decisions as they are highlighted to carers and patients in real-time.
Creating this open but secure environment has meant that standards of patient care has been significantly improved.