CMS provides clients with specialist, business focused advice in law and tax matter and has over 2,800 legal professionals across the world, working in sector-based teams.
Financial institutions account for 50% of CMS’ client base. The market they operate in is heavily regulated and extremely fast-changing. It is a real challenge for in-house lawyers to keep up to date with the latest regulation. They required a website which acted as a reference and sales tool for their staff, supported knowledge sharing and delivered targeted news and information messaging to their audience.
Before the Sitecore solution was in place, RegZone was managed using a combination of Microsoft (Excel, Word and Outlook) and a SharePoint system first developed in 1999. Every task was extremely manual and the system did not support daily news updates, sophisticated search enquiries, emails according to user preferences or multi-language content.
ClearPeople used Sitecore CMS 6.6 and DMS along with a core set of requirements relying on Sitecore ECM to render and distribute the email campaigns. Due to the complex requirements, ClearPeople also utilised other products from the Sitecore AppCenter including Email Delivery, Email Preview and Spam Check. All products and services were brand new installations.
We implemented a hybrid approach to host and scale the solution by utilising Sitecore’s Azure SDK. For example, the Sitecore Content Delivery servers can be scaled out using Azure PaaS while the Analytics databases run in Azure IaaS.
The combination of content and technology has realised the RegZone team’s vision of a user friendly and easily interrogated knowledge portal. The functionality and experience of the whole service is like no other in the market today and enables the highest and best quality pool of data in Europe to be disseminated to end users. RegZone is an extremely valuable tool in CMS’ sales process and is a core part of CMS’ brand in the financial institutions sector. The Sitecore solution has saved the RegZone team at least 5 days a month in administration time as it has removed a huge number of manual administration tasks.
- A world-first hosting solution brings together an underlying Azure infrastructure using both IaaS and PaaS
- Full use of Sitecore’s Email Campaign Manager
- Deliver multi-lingual content to subscribers
- Easy replication and tagging of news content
- Advanced search
- Mobile optimised
"The Sitecore solution has delivered exactly what we needed - a highly flexible platform that can dramatically reduce operating costs each year whilst delivering a hugely improved user experience."