With a need to improve upon their global success TMHCC sought a fresh-thinking approach to handle their internal communication pain points. ClearPeople stepped in to help them rethink what they had, what an intranet was, and what a new one could do.
To begin with, ClearPeople addressed the main business pain points which were that the insurance company’s old intranet was not meeting the demands of their workforce. As it was built on legacy technology it did not support their business objectives; lacked intuitive structure, and often hosted out-of-date content - these factors alone had led to limited team engagement. In short it was no longer fit for purpose in the highly competitive insurance sector. ClearPeople were the perfect partner for TMHCC as they specialise in creating and delivering engaging digital workspaces where people start working in much more intuitive and collaborative ways. ClearPeople rose to the challenge by providing TMHCC with Atlas. The people-first digital workspace for Office 365, a communications intranet that helps their people, their customers and day-to-day communications channels and modern knowledge sharing demands.
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Hannah Powell, Marketing & Communications Officer, Tokio Marine HCC