Connect the right people...
with the right information using Atlas Knowledge Centre for Office 365.
Most organisations experience a very similar set of challenges when it comes to Knowledge Management: Common challenges include: Only a small percentage of people contribute knowledge; knowledge is stuck in silos; knowledge is often not captured or converted from unstructured data; knowledge is hard to find if you don't know what you are looking for.
ClearPeople puts knowledge, expertise and thought-leadership content at everyone’s fingertips. With Atlas Knowledge Centre for Office 365, information flows dynamically across teams and departments using smart personalisation and tagging features. This is especially important for the growing need of remote working and employee flexibility.
Social and discoverable, but secure and safe
Atlas makes democratising and socialising knowledge, facilitating discussions and capturing information easier and more engaging. Atlas Knowledge Centres allow a de-centralised approach to managing and curating knowledge relating to a specific business area, allowing the right level of engagement from the relevant SMEs (Subject Matter Experts). All the knowledge information within each Knowledge Centre is tightly governed and adheres to the underlying information security policies, while global search and automatic personalised listing features allows knowledge to be delivered to the right users in the right context across the organisation.
When you provide thought-leaders and subject matter experts with the tools they need to easily and automatically share their knowledge and experience as part of their daily routine, everyone across the organisation wins. Atlas' Add It feature streamlines the process of adding knowledge to the digital workspace, while the Atlas personalisation, search and listing features automatically pushes relevant knowledge out in front of users in the right context.
For example, consider a Senior Programme Manager in a Construction and Engineering firm.Within her Atlas digital workspace experience she will automatically see information (Knowledge, News, Events and more) relevant to her location, her department and preferences. So even without searching, knowledge will be presented to her in the relevant context automatically.
The Programme Manager is able to contribute various types of knowledge by clicking the "Add It" button which is visible and available anywhere within the digital workspace, The Add It button takes her through a user centric process requiring no technical or in-depth understanding of the digital workspace structure, resulting in knowledge being added automatically to the correct location and associated to any relevant workflows. Add It will also encourage the user to tag the knowledge during the process.
Add It enables all users to easily add content into Information Hubs. Content may be News, Events, Articles/Content Pages, External Insight and Documents.
Inclusive and Accessible
In most organisations, only a small set of people contribute and share their knowledge and experience to a wider audience. In other words, only a small fraction of your colleagues contribute knowledge, and they typically represent an even smaller proportion of the organisation’s geographic and demographic spread. Why? Because often only a few understand WHERE and HOW to contribute and more importantly, have the permissions to do so. Atlas Knowledge Centre features changes all this.
Easily search for, connect with and follow experts in your groups or projects so you can find the right people with the right expertise when you need them.
Atlas aims to be inclusive and easily accessible both for contributors and for consumers of knowledge.
Mobile and responsive
We have designed Atlas to be optimised for mobile and portable devices. That way you are able to access and engage with knowledge from mobile devices and tablets across locations. Because Atlas leverages Microsoft Office 365 the security and access can be tightly governed, even when accessing confidential knowledge from a mobile device. You are also able to leverage a range of out of the box tools and applications from your mobile such as the Microsoft Yammer or the Microsoft Teams app that connect seamlessly to collaborate and engage further within your Atlas digital workspace experience.
Atlas Connect gives our enterprise users the ability to create multiple Knowledge Centres to reflect the organisational structure and business practices. In addition to the global taxonomy, each Knowledge Centre can have its own specific taxonomy model allowing better classification of knowledge, which in turn drives better automation of content delivery and a better experience for users browsing or searching for information.
Get in touch with one of our consultants today to connect the right people with the right information.
More about Knowledge Centre
Atlas Knowledge Centres are designed to work on top of Office 365 to accommodate large data sets and take full advantage of the advanced data classification features available in Office 365. There is no limit to the number of Knowledge Centres that can be created in Atlas, each Knowledge Centre has its own unique taxonomy model.
Knowledge Centres are visually engaging, the user experience is enriched by displaying content through Atlas features that bring content to life and are set out intuitively in the page layouts. Whether the content is knowledge pages, documents, content spotlights or in page text, Atlas Knowledge Centres are the ideal place to publish knowledge.
We are very excited by the announcement of Project Cortex. Project Cortex is the next generation technology for document management (DM) and knowledge management (KM) in Office 365 and enables the mining and extraction of knowledge from data. This compliments our Atlas solution offering.