Job DescriptionClearPeople provides software and services for the modern workplace. Our unique perspective as a Consultagency® has enabled us to develop the next generation, people-first digital workspace, which we call Atlas. We employ a team of "bright, expert and human" Consultagents in the UK and Spain who strive to make every digital experience matter and truly transform the way people work.
We are looking for a pro-active and motivated Human Resources Manager. As a high-profile Microsoft Partner with offices based in London and Alicante, the successful candidate will have international HR experience and fluency in business English.
This person will be responsible for the day-to-day running of HR as well as the delivery of people initiatives in line with our vision. This person will work closely with the Directors and management team to give them the support they need, while moving the agenda forward.
Roles and Responsibilities
- Manage all related HR operations for both offices in London & Alicante.
- Assist in the workforce planning for future personnel needs, in conjunction with department heads. Manage the entire recruitment and selection process. This includes and is not limited to developing a candidate sourcing strategy, both in the UK and Spain; developing job postings; screening and evaluating candidates; developing job offers; advising leaders on salary and offer terms; negotiating salary and benefits with candidates, etc.
- Manage employee relations issues by addressing concerns, investigations, grievances or other issues.
- Be committed to Equal Opportunities and other relevant Policies, together with an understanding of how the responsibilities of the post intersect with this commitment.
- Assess staff training and development needs in conjunction with department heads. Develop and deliver appropriate training programs for employees at all levels.
- Oversee and advise on pay and benefit policies and programs, including conducting market and competitive analysis.
- Steer the performance management process, including reviewing and improving performance management tools and resources, training employees on the process, coaching employees and managers on giving and receiving feedback effectively, and supporting leaders in managing low performance.
- Undertake health and safety duties and responsibilities appropriate to the post.
- Oversee the successful induction and onboarding of new starters, including preparation of employee accounts and equipment, maintaining employee records, introduction of company policies and procedures, training and company introductions. Continuously review and improve the induction process.
- Develop and oversee appropriate mentorship programs within the workplace. This includes personally counselling employees on the benefits and support available to them from the company in the event of personal challenges.
- Devise and implement a range of events and activities in order to enhance employee engagement for all offices.
- Advise leadership on and take appropriate steps to manage other human resource matters that may arise, such as employment law changes, employee relations matters, salary negotiations, disciplinary and grievance procedures, redundancy programmes, equal opportunities policy, etc.
Essential Knowledge, Experience & Skills
- Minimum of three years professional experience in Human Resources, working across a variety of human resources functions (such as recruiting and onboarding, compensation, benefits administration, performance management, employee relations, health and safety, learning and development, workforce planning, leadership development, etc.), including a minimum of two years of experience with recruiting and onboarding.
- A Master’s degree in Human Resources or Business, or a Bachelor’s degree in Human Resources or Business plus a minimum of five years of HR experience.
- At least two years of international HR experience, preferably related to recruitment and workforce planning. Experience with Spain and the United States is strongly preferred.
- Fluency in business English and excellent verbal and written communication skills.
- Ability to interact successfully with a diverse and inclusive group of individuals, including people of different nationalities, genders, ages, abilities, etc.
- Demonstrated success operating within in a small team; experience working as a solo HR professional preferred.
- Demonstrated ability to take initiative and be proactive.
- Demonstrated ability to build relationships with leaders and staff at all levels of the organisation and across a variety of departments.
- Proven track record of success and increasing responsibility in previous roles.
Salary range for this position is £26,000 to £28,000
REFERENCE NO: CLE0020
POSTING DATE: 27 November 2019
CLOSING DATE: 27 December 2019