Privacy

ClearPeople Ltd is a full service digital agency and consultancy with offices in London and Spain and we are committed to protecting any data that we collect concerning you. By using our services, you agree to the use of the data that we collect in accordance with this Privacy Policy.
 

We are committed to protecting your privacy

This Policy indicates the type of processes that may result in data being collected about you. Your use of this website gives us the right to collect that information.

IP address lookup

Our company uses third parties to provide information about visitors to our websites. When you visit our website we will record your IP address. This address will be matched against public and proprietary IP address databases to provide us with information about your visit. This information may identify the organisation to whom the IP address is registered but not individuals. In some limited cases, i.e. single person companies, it may be possible to identify personal data from publicly available ICANN data.

Website cookies and link tracking

Cookies allow us to provide important site functionality so you don’t have to re-enter lots of information. They also allow us to remember what links and pages have been clicked or viewed during a session. If you have provided us with personal data, completing a contact form for example, we may associate this personal data with other information. This will allow us to identify and record what is most relevant to you.
By using your browser controls, you are always in control of the cookies we store and access on your computer. More information on how to control cookies and limit personal data processing can be found at www.youronlinechoices.com/uk/five-top-tips

You can view our cookie policy in more detail further down the page.

Types of communications

By submitting your email address you are consenting to receive the particular piece of information you requested, as well as allowing us to send you appropriate and useful communications. This includes, but is not limited to; invitations to our industry leading events and webinars, our latest assets (whitepapers, guides, reports, infographics, videos and case studies), our quarterly newsletter, and promotional offers on software and services. We may also like to keep you abreast of the charity events and initiatives we partake in.

At any time, you can unsubscribe from receiving any communications from us. The link will always be in the footer of the email. If you don’t have an email from us to hand and want to opt out of our email communications, please email marketing@clearpeople.com and we will be happy to update your preferences as you wish. 

Information Collected

We may collect any or all of the information that you give us depending on the type of transaction you enter into, including your name, address, telephone number and email address, together with data about your use of the website. Other information that may be needed from time to time to process a request may also be collected as indicated on the website.
Information Use
We use the information collected primarily to process the task for which you visited the website. Data collected in the UK is held in accordance with the Data Protection Act. All reasonable precautions are taken to prevent unauthorised access to this information. This safeguard may require you to provide additional forms of identity should you wish to obtain information about your account details.

Cookies

Your Internet browser has the in-built facility for storing small files – “Cookies” – that hold information which allows a website to recognise you as a user. Our website takes advantage of this facility to enhance your experience. We use a number of these cookies for analytical purposes, and these are described in detail below. By using the ClearPeople website, you consent to the use of cookies for these purposes.

We use a combination of both session and persistent cookies. Session cookies keep track of your current visit and how you navigate the site, persistent cookies enable our website to recognise you as a repeat visitor when you return. The session cookies will be deleted from your computer when you close your browser. Persistent cookies will be removed on a pre-determined expiry date, or when deleted by you.

Most web browsers allow user privacy settings to block either all cookies, or third party cookies. Blocking cookies will, however, have a negative impact upon the usability of many websites, including this one. Please visit www.aboutcookies.org for comprehensive information on how to change your cookie settings in a wide variety of different web browsers.

Google Analytics Cookies
Google Analytics is a website monitoring tool that allows users to see volumes of website visitors, their source, and to analyse how the content of their website is viewed and navigated. This in turn allows optimisation of the content and pages on www.clearpeople.com and the marketing programs that drive traffic to the website. Google Analytics does not store any personal information about website visitors, but does use persistent cookies to identify repeat visitors. You may universally opt-out of all Google Analytics tracking used by all websites by visiting the following url – https://tools.google.com/dlpage/gaoptout

GatorLeads Cookies
GatorLeads is a tool that identifies the business or organisation that website visitors belong to, based on a reverse IP Lookup. GatorLeads also use cookies to process this identification, and personal information about individual users is stored. Cookies used by GatorLeads store information about your current web browsing session (pages viewed, time on site etc.) and the dates and times of previous website visits.

This information is used by ClearPeople to profile website visitors, in order to better understand the way in which our website content is viewed by different segments. It is also used to identify the types of organisations that might be interested in specific solutions or services.

Email Marketing Post-Click Tracking Cookies
These cookies are used to report on the pages of www.clearpeople.com that have been viewed by visitors to the site who have followed links from our email marketing campaigns. This analysis helps us to understand additional content that is viewed by the contacts in our database and therefore allows us to improve and tailor future campaigns to those contact’s specific areas of interest.

Disclosing Information

We will keep your personal information confidential except to the extent that it is necessary to disclose it by law or to comply with a regulatory or legal process or where we need to disclose the information to provide a product or service that you have requested. We may also use the information to keep in contact with you and inform you of developments associated with our business. You will be given the opportunity to remove yourself from any mailing list or similar device. If at any time in the future we should wish to disclose information collected on this website to any third party, it would only be with your knowledge and consent. 
We may from time to time provide information of a general nature to third parties – for example, the number of individuals visiting our website or completing a registration form, but we will not use any information that could identify those individuals.

Changes to this Policy

Any changes to our Privacy Policy will be placed here and will supersede this version of our Policy. We will take reasonable steps to draw your attention to any changes in our Policy. However, to be on the safe side, we suggest that you read this document each time you use the website to ensure that it still meets with your approval.

Contacting Us

If you have any questions about our Privacy Policy, or if you want to know what information we have collected about you, please email us at marketing@clearpeople.com. You can also correct any factual errors in that information or require us to remove your details form any list under our control.

Detailed Cookies Policy

Cookies are small text files that are placed on to your computer by websites that you visit. They are used to make websites work, to improve efficiency of websites, to improve the user’s experience and to provide usage information on websites. This information should make your website visits more productive by storing and using information on your website preferences and habits.

Your web browser can choose whether or not to accept cookies. Most web browser software is initially set up to accept them.

We may offer cookies to you and you should ensure that your web browser is set up to not accept cookies if you do not wish to receive them. Please note that if you disable cookies, some services or website functionality may not be available. For further information about cookies and how to disable them please go to aboutcookies.org. We use the following cookies:

  • Essential cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, and to use online forms.
  • Analytical cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
  • Marketing cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, and remember your preferences. These cookies also record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website, the promotions displayed on it and communications sent more relevant to your interests.
By continuing to use this site, you are accepting our use of these cookies that make advertising and communications more relevant to you and your interests, and further help us to improve the site.

 List of Cookies we use:

Site

Full tag (cookie) name

Lifespan

Full description

Essential / Analytics/ Marketing

Intrusiveness/Justification

CommuniGator

wow.session

Session

IIS Session cookie

Essential

ZERO

Standard session cookie served by the web server.

CommuniGator

wow.anonymousid

2 year

Anonymous Visitor Id

Analytics

LOW

Does not store user data, only stores active menu node over post-back.

CommuniGator

wow.scheulde

Session

Load Balance Session Queue

Essential

ZERO

Standard session cookie served by the web server.

CommuniGator

wow.utmvalues

Session

Stores the UTM values for the session

Analytics

LOW

Does not store user data, only stores active menu node over post-back.

CommuniGator

wow.trackingdata

Session

Contains CommuniGator encrypted identifier for the session

Marketing

MEDIUM

Cookie which is only used by GatorMail integration so GatorLeads knows email contacts visiting website.

CommuniGator

wow.data

2 year

Holds the encrypted GatorMail identification

Marketing

MEDIUM

Cookie which is only used by GatorMail integration so GatorLeads knows email contacts visiting website.

CommuniGator

ASPXAUTH

Session

CommuniGator Product Authentication

Essential

ZERO

Authentication cookie served by the CommuniGator product.

CommuniGator

ASP.NET_SessionId

Session

IIS Session cookie

Essential

ZERO

Standard session cookie served by the web server.

Google Analytics

_utma

_utmb

_utmc

_utmz

The longest lasting cookie expires 2 years after your last visit to the website. Others are deleted 6 months, 30 minutes and the moment you close your browser

Google Analytics cookies do not collect personal data about our website visitors.

The data collected by Google Analytics is used to analyse how frequently the same people revisit the University website, how the website is found (from advertising or referring websites), and which pages are most frequently viewed. This information is combined with data from thousands of other users to create an overall picture of website use, and is never identified individually or personally and is not linked to any other information we store about you.

Google’s privacy policy

Opt out of Google Analytics

Analytics

LOW

3rd part cookie which does not store personal user data

Google Maps

SID, SAPISID, APISID, SSID, HSID, NID, PREF

Most of the cookies expire 10 years after your last visit to a page containing a Google Map

Various unique identifiers, except for PREF which stores your options such as preferred zoom level.

Google set a number of cookies on any page that includes a Google Map. While we have no control over the cookies set by Google, they appear to include a mixture of pieces of information to measure the number and behaviour of Google Maps users.

Google’s privacy policy

Analytics

LOW