Digital transformation is fuelled by the advances in technology we see every day. It’s changing industries, igniting growth and providing the catalyst for new services, experiences and business models.
Smart business leaders recognise the power that digital can have on their organisation’s fortunes, allowing them to empower their employees, optimise their operations, transform their products and better engage their customers.
But how do you digitally transform? How long does it take? And how much does it cost?
A new mindset is required
You can’t just flick a switch on digital transformation. It’s a long journey that demands a lot of planning, leadership and a process of change management to see positive results. But businesses that are taking the time to do this are seeing reduced overheads, conservation of time and resources, increased profits and optimised operational efficiencies.
7 steps to success
The process of digital transformation can be summarised in the 7 steps below:
1. Leadership matters
Senior business executives need to define the overall vision and communicate this effectively to their entire organisation.
2. Drive culture change through effective change management
Transitioning to a new culture requires effective management, communication and training to your workforce to help them understand the benefits technology changes can bring.
3. Connect your customers, products, assets and people
In a 24/7, information-heavy world, your entire business is connected from manufacturing to supply-chain. Leverage technology from data analytics to social listening to the internet of things to improve experiences for your customers and employees.
4. Adopt a data culture
Technology allows you to gain more data on how your customers and employees interact with you. Turn this data into valuable insight to continually optimise your operations.
5. Experiment and fail fast
Digital projects no longer need to be long and drawn out. As the world around us changes, your business requirements need to adapt so agile ways of working allow you to test and learn as you go.
6. Think ecosystem and become an enterprise software company
One-off relationships no longer suffice. Rethink your business models and partnerships to fully realise your potential in today’s digital landscape.
7. Who is my Uber?
Don’t be lulled into a false sense of security by remaining static. Your competitors are innovating and those who don’t react quick enough will fail. Understand what your competitors are up to so you can stay one step ahead.
How ClearPeople can help
ClearPeople is a market leader in the provision of digital workspace services and solutions to get you started on your road to digital transformation. Our expert consultagents work with you to provide advice and deliveries in three key areas:
Discovery & Planning
Depending on where you are on your digital transformation journey, our discovery and planning sessions would cover some of the following areas:
- Digital strategy
- Digital transformation roadmap
- Cloud adoption
- User experience and engagement
- Change strategy and understanding the impact of change
- We help you deliver transformation through our award-winning digital workspace solutions
Transition & Adoption
- User adoption and engagement strategies
- Training assessment
- Training programme
According to the IDC-Canon Transformation Study 2016, organisations mature in their journey with digital transformation generate an average of $100 million more in additional operating income each year than those who lag behind. So it is well worth the investment to get your business started on the journey.
We’d love to carry on the conversation with you and would be delighted to set up a call or meeting to discuss your digital strategy. Please talk to one of our experts by calling 0203 376 9500.
Download our Digital Transformation fact sheet.